As a Payment Processing - Claims Processor, you will play a vital role in our claims department by ensuring the accurate and timely processing of payments. Your responsibilities will include:
- Thoroughly review incoming invoices to facilitate payments, ensuring accuracy and completeness.
- Verify that the invoice amount payable matches our system records before initiating the payment process.
- Maintain a high level of attention to detail to avoid discrepancies in payment processing.
- Efficiently manage multiple tasks and assignments, prioritizing them based on daily volume fluctuations.
- Manage and assign emails related to payment processing for appropriate handling within the team.
- Maintain effective inter-office communication with the Claims and Admin departments regarding various payment methods (credit card, check, ACH, etc.).
- Exhibit excellent written and verbal communication skills to effectively collaborate with team members and external stakeholders.
- While not mandatory, prior accounting experience is a plus and will be considered an advantage.
- Proficiency in Microsoft Office Suite, especially Excel, is required for this role.
- Provide support with GAP claim tasks as needed by the team.
- Minimum one-year experience in claims adjusting, retail auto parts/service, or general automotive preferred.
- Must be detail oriented and become knowledgeable of PWC Administration procedures, policies and coverages.
- Typing, minimum 40 wpm.
- Tactful and mature.
- Excellent written and verbal communication skills.
- Good telephone and organizational skills.
- Intermediate level of proficiency in Microsoft Office programs such as Outlook, Word and Excel.
- Able to effectively present information in one-on-one and group situations to customers, clients, and other employees of the organization.
- Able to apply common logic to carry out instructions furnished in written, oral, or diagram form.
- Sound administrative skills, well-developed people and principles management skills.
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